Last update: May 17, 2019
As part of our privacy and cookies policy, we will obtain personal data about you such as your name and address whenever you complete an online form. For example, we will obtain your personal data when you contact us for any reason. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of dealing with your request.
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
Unless you have asked us not to do so, we may contact you by mail, telephone, SMS, text/picture/video message, fax, email) about any of our services which may be of interest to you. If you prefer not to receive any further marketing communications from us, you can opt-out at any time. See further ‘Your rights’ below.
We will never sell your Personal Data to any third party. We don’t trade, share or transfer your personal data to third parties except in the following limited circumstances:
We are committed to protecting your personal information against unauthorized use or disclosure.
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, regulation or legal request; enforce our site policies or protect ours or others rights, property or safety or to detect, prevent, or otherwise address fraud, security or technical issues. However non-personally identifiable visitor information may be provided to other parties for marketing or other uses. We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
We may provide you with the opportunity to “opt-out” of having your personal data used for certain purposes when we ask for this data. If you decide to opt-out, we may not be able to provide certain features of the Website to you.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included on such communications or on the Website. Please note, however, that customers cannot opt-out of receiving transactional emails related to their account with us.
How We Respond to Do Not Track Signals
Your Web browser may have a “do not track” setting which, when enabled, causes your browser to send a do not track HTTP header file or “signal” to each site you visit. At present, the Website does not respond to this type of signal.
When you use the Offerings, we make good faith efforts to provide you with access to your personal data upon your request and either provide you the means to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may access, review, correct, update, change or delete your data at any time. To do so, please contact us at [email protected] with your name and the data requested to be accessed, corrected or removed. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning data residing on backup tapes), jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required. In any case where we provide data access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
We may retain your data as necessary to operation function of our Website, comply with our legal obligations or resolve disputes.
You may exercise certain rights regarding your Personal Data processed by Planable. In particular, you have the right to do the following:
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in Planable or for the purposes of the legitimate interests pursued by Planable, you may object to such processing by providing a ground related to your particular situation to justify the objection.
You must know that, however, should your Personal Data be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether Planable is processing Personal Data for direct marketing purposes, you may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise your rights can be directed to TopIELTSInstitutes through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by TopIELTSInstitutes as early as possible and always within one month.